Veracode commissioned this survey from 451 Research to understand how widely accepted andpracticed coordinated disclosure – whereby a security researcher identifies a flaw and notifiesthe company, then the two work together to fix and publicly disclose the flaw – really is andwhere the pain points reside. In addition, we wanted to explore the means organizations haveestablished to receive vulnerability reports, and the attitudes toward a coordinated disclosurepolicy on both sides of the organization and among external security researchers. We also soughta deeper understanding of the motivations of security researchers, actions when a vulnerabilityis identified, timing for disclosure, desired outcomes, how organizations structure disclosurepolicies, and the effectiveness of bug bounties.