This annual report is the result of the CRU’s research and analysis of nearly half a million alerts reviewed by the ConnectWise team, which is filtered into key takeaways and action items that affect MSPs the most. The information in this report is built to help MSPs protect their SMB customers. Our goal is to help you understand and prepare for the threats you and your customers are likely to face so you can focus your time, energy, and money on defenses that will impact your customers.

MSPs have unique cybersecurity challenges to secure their businesses and customers. The “2023 MSP Threat Report” addresses these challenges specifically, using threat intelligence, insights, and predictions from the ConnectWise Cyber Research Unit (CRU). The report covers the following: Major MSP-focus hacks in 2022, emerging and continuing cyberattack trends, top ransomware methods of threat actors, and action items for MSPs in 2023.

This report was created by the ConnectWise Cyber Research Unit (CRU) - a dedicated team of ConnectWise threat hunters that identifies new vulnerabilities, researches them, and shares what they find for all to see in the community. The CRU monitors ransom leak sites and malicious botnets for new threats, uses OSINT resources, and utilizes data from the ConnectWise SIEM powered by Perch to help create content and complete research.