This report explores four key trends in teh payments space, and their importance to issuers, merchants and fintechs in reducing losses from fraud and unnecessary chargebacks while also delivering a next-gen customer experience.

The objective of this report is to reflect on the different vulnerability management phases and their current maturity and trends through a cumulative dashboard view of the United VRM SaaS solution, anonymously accumulating vulnerability and asset data from January 2019 to present date. These cumulative views will reveal trends and considerations about vulnerability management practices and overall program maturity.

An analysis on the indicators to be derived from detecting Internet of Things (IoT) in organization’s public internet facing profiles.

A deep dive into the nature of the finance sector’s public risk surface. Reviewing subsectors of the finance ecosystem, including supply chains.

This report looks at online purchase scams, going into the overall impact of them, how scammers are engaging with their targets, monetary losses associated with online purchase scams, and the overall risk of an online purchase scam.

A survey of 260 cyber insurance brokers and 190 cyber insurers, on the challenges and opportunities in the cyber insurance space. Includes perspectives on aggregation risks, GDPR impact, and third part risk management.

Experian’s 2020 Global Identity & Fraud Report explores inconsistencies between businesses’ views of their ability to meet their customers’ needs, and customer experiences with those businesses. It also underscores the opportunity for companies like yours to differentiate from the competition through the ways you engage with customers, with emphasis on how you identify and recognise them each time they interact with your business. Experian appreciates that many companies find it challenging to evolve traditional business models in order to meet the expectations of ‘always-on’ customers. But we also believe that customers’ identity verification and ongoing recognition (re-recognition) can be driving forces for greatly improved and more profitable customer relationships.

This report goes in depth into the state of Internet security, including how companies are storing data, orgation’s internet surface areas, and where exposures exist the most.

This publication looks into the safety of cloud and on-prem environments.

This report takes a deep dive into examining the types of fraud that occur in the travel industry.

The State of Chargebacks: 2018 Report, brought to you by Kount and Chargebacks911, is intended to provide an overview of the health and status of chargeback management in the Card Not Present (CNP) payments space. It includes key facts and figures about chargebacks, dispute and win rates. In addition, participating organizations shared insights about the tools, services, and solutions they employ for fraud detection and chargeback management, as well as the greatest challenges they face.

From the report, “Partnering with retailers for over a decade to detect and prevent online fraud has unearthed many insights about eCommerce criminals. One insight is that while detecting and preventing fraudster attacks is good, it is even better to catch and prosecute. But gathering evidence and building a case can be complex. Kount asked Skip Myers and Chad Evans to share best practices and firsthand success stories with building, submitting cases and engaging with law enforcement to not only catch fraudsters, but to bring them to justice.”

Kount and The Fraud Practice designed the State of CNP False Positives survey because false positives are one of the least, if not the least, understood aspects of risk management. While merchants tend to focus directly on chargebacks and fraud losses, false positives are another major source of lost revenue but are often underestimated if not ignored altogether.

The Fraud Prevention Industry Benchmarks Survey was focused specifically on merchants doing business in the Card or Customer Not Present (CNP) channel. This study was designed to gain insights and information for comparison of key performance indicators (KPIs) such as manual review rates, chargeback rates, false positive rates and other metrics across different types of merchants, while the analysis report is intended to serve as an industry resource and point-of-reference for organizations looking to benchmark and compare the performance of their fraud prevention strategy against others in their vertical.

From the report, “The bottom line is that good customers who transact online are suffering a bad purchasing experience – and this is doubly harmful to both card issuers and merchants. Cardholders may elect to abandon a purchase altogether, seek a different online store to minimize purchase friction, or pull out a different card – sending their go-to card to the back of wallet. This paper explores the size of the problem, explains the destructive impact on customers who are wrongly turned away, delves into why transactions are declined and reveals how the industry currently manages declines from both a card issuer and merchant perspective. Finally, it presents some possible approaches to the problem, including several pilot programs that Ethoca currently has underway with card issuers and merchants.”

From the report, “Forter and PYMNTS.com have partnered to track, analyze and report on important fraud trends in the world of payments and online commerce. Every quarter, we monitor fraud attempts on U.S. merchant websites to give you the latest insights on what’s going on. (Note: For each of the Indexes in 2016, we’re using 2015’s fraud rates as a benchmark.) Our take-home this quarter: Fraud rates are climbing. They climbed last quarter and are still climbing this quarter. In fact, overall fraud rates have increased by 14 percent from last quarter to this quarter. To find out how fraudsters are doing it and what methods they favor, keep reading.” Read on to find out more.

Forter and PYMNTS.com partnered together to track, analyze and report on the important trends happening in the world of fraud as it relates to payments and commerce online. Every quarter we will monitor how fraud attempts, reflected as a percent of U.S. sales transactions, on U.S. merchant websites are trending. Up? Down? Stable? Time to panic? Hopefully not.

This report offers insight into controlling friction while tackling Cybercrime in Financial Services.

A survey of financial services executives responsible for digital security measures at their firms (see Methodology) sheds light on the industry’s objectives for digital channels, perceptions about the scale of the threat posed by fraud and a range of vectors for attack, and confidence in existing defenses.

Cybercriminals will use any and all devices available to them in order to lie, cheat and steal from you. Until they’re blocked. Then they switch to different devices, counting on your fraud prevention efforts to forget about their old devices. When that happens, they start using their old devices again. They would love for you to believe that device history isn’t important. That’s why your fraud prevention tools shouldn’t forget older devices either. It’s essential to know when a device, especially one that’s new to your business, has a history of fraud. Even if that fraud happened years ago.

Based on quantitative consumer research, the report looks at the likelihood that false declines at the point of sale (POS) will prompt consumers to leave their financial institution (FI). The report also looks at technologies that can reduce false declines as well as consumers’ propensity to proactively engage with these technologies.