The 2019 Endpoint Security Survey Report reveals the latest endpoint security trends and challenges, why and how organizations invest in endpoint security, and the security capabilities companies are prioritizing.

This report takes a deep dive into examining the types of fraud that occur in the travel industry.

The State of Chargebacks: 2018 Report, brought to you by Kount and Chargebacks911, is intended to provide an overview of the health and status of chargeback management in the Card Not Present (CNP) payments space. It includes key facts and figures about chargebacks, dispute and win rates. In addition, participating organizations shared insights about the tools, services, and solutions they employ for fraud detection and chargeback management, as well as the greatest challenges they face.

The State of Manual Reviews: 2018 Report, brought to you by Kount and Paladin Group, provides survey results about manual review trends and best practices in the card-not-present (CNP) payments environment. It includes key performance indicators (KPIs) and demographic details related to participating merchants. In addition, participants in the survey shared insights about the tools, services, and solutions they employ for their manual review process.

From the report, “The 2018 Mobile Payments and Fraud Survey marks the sixth consecutive year of this study. This year’s report, with nearly 600 merchant respondents, is focused on understanding the growth, challenges and developments in the mobile channel. The report also set out to provide a better understanding of how the mobile market has evolved since the inaugural survey report in 2013.”

From the report, “Partnering with retailers for over a decade to detect and prevent online fraud has unearthed many insights about eCommerce criminals. One insight is that while detecting and preventing fraudster attacks is good, it is even better to catch and prosecute. But gathering evidence and building a case can be complex. Kount asked Skip Myers and Chad Evans to share best practices and firsthand success stories with building, submitting cases and engaging with law enforcement to not only catch fraudsters, but to bring them to justice.”

Retailers can’t get paid if their payment processing doesn’t work. And if a transaction proves fraudulent, a retailer not only loses the value of the sale and the merchandise, but also risks losing the loyalty of a customer who was billed incorrectly for the purchase. Here’s a look at the essential components of payment processing that every online retailer should consider—no matter their size— in order to provide both a positive customer experience and to successfully collect payment.

The Fraud Prevention Industry Benchmarks Survey was focused specifically on merchants doing business in the Card or Customer Not Present (CNP) channel. This study was designed to gain insights and information for comparison of key performance indicators (KPIs) such as manual review rates, chargeback rates, false positive rates and other metrics across different types of merchants, while the analysis report is intended to serve as an industry resource and point-of-reference for organizations looking to benchmark and compare the performance of their fraud prevention strategy against others in their vertical.

Scott Adams has been at the front lines fighting fraud in the world of online games as former Vice-Chair Merchant Board at Payments Ed Forum, and former Director of Fraud and Risk Management at Riot Games. For nearly four years, he led his group to greatly reduce fraud and increase account security for the millions of people who play League of Legends worldwide. Scott’s experience and expertise includes Payment Processing, Anti-Fraud/Chargeback Management, and Connecting the Marketing/Business Departments with Customer Service and Information Technology Departments (Cross-Departmental Communications). Kount asked him to share his industry expertise and insights for combating card-not-present (CNP) fraud in the Online Games market.

This report takes a closer look at the threat of friendly fraud, by first explaining the spectrum of friendly fraud and exploring whether merchants and issuers are in fact “training” cardholders to initiate disputes. It also examines the balancing act that merchants and issuers must navigate while trying to reduce friendly fraud, while also preserving important customer relationships. Lastly, it details how two companies are addressing the problem, and then outlines six best practices for controlling the damage.

From the report, “The report also looks at the trends in the usage by fraudsters of specific methods or directions of attack (e.g. location manipulation, account takeover, etc.). This is to provide insight into the various techniques commonly employed by today’s savvy fraudster. The increased sophistication of the online criminal underworld, where a huge and connected marketplace exists to provide numerous services that make theft easier (and where stolen data can be found easily and cheaply following the massive data breaches of the last few years), means that fraudsters have direct access to the tools and information they need to commit online fraud. This has lowered the barrier to entry for new fraudsters to enter, and enabled experienced fraudsters to increase the scale, sophistication and speed of their attacks. This report is designed to reflect the current patterns in that scene and help merchants to understand further and prepare for the attacks they are seeing or are likely to face.” Read on to find out more.

This is the North American section of the Lloyd’s City Risk Index.

This report summarizes Lloyd’s City Risk Index report for the cities of Europe.

From the report, “Each marketplace has to approve each game being sold, which gives your company credibility. Consumers also have the ability to rate the games with reviews in order to warn others about a game or a developer. Adding the consumer reviews is a layer of credibility for your game, as long as the reviews are positive. Being able to sell games directly online is great for merchants, but also opens them up to the possibility of fraud and chargebacks.” Read on to find out more.

From the report, “Forter and PYMNTS.com have partnered to track, analyze and report on important fraud trends in the world of payments and online commerce. Every quarter, we monitor fraud attempts on U.S. merchant websites to give you the latest insights on what’s going on. (Note: For each of the Indexes in 2016, we’re using 2015’s fraud rates as a benchmark.) Our take-home this quarter: Fraud rates are climbing. They climbed last quarter and are still climbing this quarter. In fact, overall fraud rates have increased by 14 percent from last quarter to this quarter. To find out how fraudsters are doing it and what methods they favor, keep reading.” Read on to find out more.

From the report, “Forter and PYMNTS.com have partnered to track, analyze and report on the important trends happening in the world of fraud as it relates to payments and commerce online. Every quarter, we are monitoring fraud attempts, reflected as a percent of U.S. sales transactions , on U.S. merchant websites. How big is the storm? Where is it? How is it changing? Read on to find out. For each of the Index editions in 2016, we are using the fraud rates observed in 2015 as a benchmark for comparing the state of fraud each quarter.” Read on to find out more.

Forter and PYMNTS.com partnered together to track, analyze and report on the important trends happening in the world of fraud as it relates to payments and commerce online. Every quarter we will monitor how fraud attempts, reflected as a percent of U.S. sales transactions, on U.S. merchant websites are trending. Up? Down? Stable? Time to panic? Hopefully not.

From the report, “Overall, 2016 saw a steady rise in online fraud attack rate, which increased 8.9% over the course of the year. The frightening “tsunami” of fraud attempts that many merchants experienced at the end of 2015 was not repeated, but the moderate rate of increase was sustained. For several industries, primarily apparel, digital goods and travel, 2016 was a year of dramatic fluctuations, affected by numerous fraudsters who were looking for new vulnerabilities they can exploit.” Read on to find out more.

From the report, “As such, Forter creates a biannual Fraud Attack Index to highlight these changes as they affect e-commerce and mobile merchants and to provide anti-fraud professionals with the context they need to succeed. This report leverages Forter’s data to examine the trends in online fraud attacks across industries, comparing the different fraud experienced by different verticals. The report also looks at the prevalence of specific fraud methods or directions of attack (e.g. location manipulation, botnets, etc.). This is to provide insights into the various techniques commonly employed by today’s cunning fraudsters.” Read on to find out more.

This is a handy guide that provides information useful for understanding online fraud.

In an interview with Tom Field, senior vice president of editorial at Information Security Media Group, Gidwani discusses: • How security analytics is commonly used today; • The potential of automation; • How orchestration impacts efficiency and scale.